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Privacy Policy

Last updated: January 1, 2025

Effective Date: January 1, 2025  |  Last Updated: January 1, 2025

Welcome to Elvelz ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elvelz.com or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties.

Personal Information You Provide:

  • Name and contact information (email, phone number)
  • Company name and website URL
  • Project details and requirements
  • Payment information (processed securely via payment processors)
  • Communications you send us

Automatically Collected Information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring URLs and search terms
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and send project proposals
  • Process payments and send invoices
  • Send administrative information, updates, and marketing communications
  • Improve our website and service offerings
  • Comply with legal obligations
  • Prevent fraudulent activity and ensure security

3. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use cookies for:

  • Essential website functionality
  • Analytics (Google Analytics)
  • Marketing and retargeting (Google Ads, Meta Pixel)
  • User preferences and sessions

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website and services (hosting, analytics, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client project data is retained for 5 years. Marketing data is retained until you opt out.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Request we correct inaccurate data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Receive your data in a portable format

To exercise these rights, contact us at elvelzinfotech@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: